Press and hold the 'Disarm' & 'Arm (Away)' buttons
- Make sure the batteries are properly installed
- Press and hold simultaneously the Disarm
and Arm (Away)
buttons for 5 seconds until the LED changes from increasing rapid blinking to slow blinking in white
Verify that the Keypad has reset
- Press the '0' key once
The Keypad LED should be slowly pulsing in white indicating that it has been reset to factory settings. If it's not the case, go through the factory reset procedure again.
You can also reset your device by deleting it from the app: Deleting a device