If you need to remove a device, follow these simple steps in the mobile app:
- Tap the device in your place homepage to open the device's page
- Make sure your device is online
- Tap the ⚙️ icon to access the device's settings
- Tap "Remove device"
- Confirm by tapping "Remove this device"
Once confirmed, the device’s LED will blink slowly as it resets to factory settings.
If removing the device from the app didn’t reset it, you can also reset it manually: