If you change your Wi-Fi network — whether it's the Wi-Fi name, password, or router — you’ll need to remove and set up your devices again to keep them connected. Even if you keep the same Wi-Fi name and password, a new router will still require a full setup.
How to remove all your devices
- Tap the device in your place homepage to open the device's page
- Tap the ⚙️ icon to access the device's settings
- Tap 'Remove device'
- Confirm by tapping 'Remove this device'
If the device was online, it will reset automatically. Repeat these steps for all devices.
How to set up your devices again
- Go to your Place dashboard and tap 'Set up my system'
- Or, go to '⚙️ Settings' > 'Add devices'
- Choose whether to add your devices as a kit or one by one
If any device wasn’t reset in the previous step, follow the reset guide for your specific device: