To manually reset the alarm pod, you have to locate its reset button and press it for a few seconds. There is no need to power OFF the device.
1. Locate the reset button
The reset button is located on the back of the alarm pod, behind the cover. You first have to remove the back cover.
Note that the QR code of your device is also located here.
2. Press the reset button for at least 5 seconds
Make sure your pod is powered ON and use a tiny object to press the reset button, and hold it pressed. Watch the pod LED blink faster and faster and look out for two slow binks of 1 second each. After the last blink, the reset procedure is complete.
3. All done
Please note that reset nami devices do not go into pairing mode straight away. In order for the device to enter pairing mode, you have to power it off once the reset procedure is done. When you power it back on, the LED should start pulsing blue, indicating pairing mode. If the LED is not pulsing blue, it means that the reset of the device was not completed.
If you encounter any issues during the pod reset process or need further assistance, feel free to explore our comprehensive knowledge base or reach out to our dedicated support team. We're here to help you every step of the way!